Frequently Asked Questions
Our Return policy is very customer friendly, you can refer our Return policy on the website under Policy tab – https://ekambyseri.com/privacy-policy/
Once your order is placed, you will get periodic updates on your registered email id. Our courier partner will also send you an SMS with delivery persons name and contact number before they attempt delivery.
Yes, The Ekambyseri is an Indian brand right from inception. We promote make in India handicraft products.
Yes, our products are handmade for more details you can refer to product descriptions.
We accept all Indian online mode of payments like Debit card/Credit card/ Net Banking & UPI. We do not accept International payment methods.
Yes, you can change your shipping address before your order is dispatched.
Yes, we offer customization for bulk orders only on selected products. Kindly get in touch with our customer support team for further details.
Each product packaging is designed as appropriate for the product and all the products are nicely bubble wrapped and corrugated to avoid any transit damages.
You can write to us on ekambyseri@gmail.com. Our team will reply back to you between 10.00 am to 6.00 pm (Mon – Sat)
We reply to most customer queries within 48 working hours.
